IT outsourcing: support and maintenance of IT infrastructure and workplaces
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Up to 5 min
the speed of response to a request
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Up to 1 hour
solution speed of 90% of requests
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Up to 98%
requests are resolved from the first time
We are approached for qualified IT outsourcing when needed
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Stop the uncontrolled growth of IT infrastructure costs
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Minimize the risks and costs of employee downtime due to failures
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Implement innovative technologies that require multidisciplinary expertise
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Increase the transparency of the IT department
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Ensure the continuous operation of the IT infrastructure
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Improve business performance
Possible composition of a project to support IT infrastructure
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Support: receiving requests, resolving incidents in a "single window" mode
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Connecting a Virtual CIO
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Continuous monitoring of the state of the IT infrastructure, preventing failures
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Consulting and training of users
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Regular reporting on completed works and costs (when making planned purchases)
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IT infrastructure maintenance
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- Vendor-partners
- Distributors
Krylov Artyom Director
We delegated to MT global issues of migration and optimization of server infrastructure and software, optimization of 1C operation. We are satisfied with the quality of work and the level of service: all tasks were solved structurally, taking into account the specifics of our company and with attention to detail. Thanks to MT global for the opportunity to focus on the creative component of our business and entrust the solution of technical issues to outsourced specialists.
Alexander Balabanov CIO
I would like to express my gratitude to MT global for the high quality of IT infrastructure services:
1. High-quality consulting on modernization of network infrastructure and implementation of Wi-Fi network of a large industrial holding
2. Professional service in the mode of "honest and real" 24x7
3. Flexibility in working with a "difficult" Client. I recommend MT global as a true Business Partner of any scale.
On behalf of JSC "Republican Navigation and Information Center" I express my gratitude to MT global for the quality work done. A continuously functioning Glonass infrastructure was built for the Republic of Kalmykia. All work was performed properly, in accordance with the requirements of the Ministry of Transport of the Russian Federation, and in record time. The infrastructure put into operation has been successfully functioning without failures to the present day.