MT global

A long-term partner in ensuring the stability, efficiency and protection of the IT infrastructure.

The results that our customers achieve:

  • up to40%

    reduction in the cost of service and maintaining the IT infrastructure

  • up to95%

    reduced employee downtime due to IT infrastructure failures

  • up to3 times

    saving employees ' time

When work us:

  • Directors
    and business owners
  • IT directors
    and system administrators
  • Employees
    (director of commercial department, accountant, HR-director)
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    Constantly increasing costs for the maintenance, management and development of IT

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    We need to increase the benefits of IT for business

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    We need loyalty and motivation of employees, which cannot be achieved without a stable IT infrastructure

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    For the growth of business indicators, we need complex innovative IT solutions and highly qualified specialists, who are very expensive to hire

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    We need to prepare the business for digital transformation

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    It is important to "smart" resource allocation and reduce unnecessary costs

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    You need to increase the manageability of the IT department

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    It is important to reduce the risk of the business becoming dependent on full-time employees who have "everything in their head"

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    We need to plan to scale the IT infrastructure with the growth of the business

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    It is necessary to increase the transparency of the costs, tasks and results of the IT department

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    It is necessary to minimize technological risks and data leaks, to avoid reputational risks

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    It is important to reduce the costs of employee downtime due to IT failures to zero

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    You need to reach the KPIs of the department, which are set by the management

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    You need a reliable partner who can be trusted with a pool of turn-key tasks»

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    We need a comprehensive understanding of how to develop IT infrastructure for business needs

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    There are complex tasks, but there is not enough budget for highly specialized specialists

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    A lot of routine, sometimes "not enough hands", processes are not automated

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    We need a guarantee of the continuity and operability of the IT infrastructure as a single system

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    We need a comprehensive solution for IT modernization, moving to the "cloud"

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    The number of IT requests is growing uncontrollably

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    We need innovative effective solutions and technologies

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    We need to ensure the comfort, service of employees ' workplaces and their interaction with the IT infrastructure at the global level

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    You need to save time and money on hiring employees, maintaining their jobs, paying for vacations, sick leave

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    1C works with failures

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    It is important to work productively and not be distracted by solving failures

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    The quality of sales of your products and services depends on the smooth operation of the IT infrastructure

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    There are project tasks and it makes no sense to hire an employee for several months

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    It is difficult to entrust the work with confidential data and establish operational interaction with third-party IT specialists

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    There are remote employees or geographically distributed offices, the speed of which should be the same as from the head office

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    Non-core employees spend their time inefficiently on IT tasks

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    The hardware or software is slow

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    There are not enough competencies in the selection of IT personnel for the tasks facing the business

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    IT requests are not fully resolved or untimely

	string(11) "Our service"

Our specialization

Why we are trusted:

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We strictly comply with the NDA and follow the safety 

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We are financially responsible for SLA and IT continuity 

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The staff consists of certified and competent specialists

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We monitor current technologies

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We solve problems in a complex, individual and "turn-key" way 

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We work according to international regulations

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We share our multi-disciplinary experience of the world's best practices

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We provide a high-quality stable result

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We use a proactive approach

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We "root" for the success of our clients ' business as our own

We do not just perform tasks, but offer the best solutions by immersing ourselves in business processes

We are constantly working to improve the efficiency of the IT infrastructure, as well as, looking for points to save client resources

We eliminate not only the consequences of failures, but also their causes

We do not have the goal of "making money on the client". We offer only those solutions and services that will bring measurable benefits to the business process

We help with related tasks: if we do not specialize in certain areas, we recommend our trusted partners to our clients

We work in a "one-stop shop" mode and undertake communications with all contractors and providers, so that customers are not distracted from the main task — business development

We train, advise end users "in a clear language" and take care of their maximum comfort

2

How the work process is built:

  • IT outsourcing, support
  • Supply, integration, project work
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Brief or deep audit of IT infrastructure and IT processes

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Individual recommendations for improving the IT infrastructure or developing an IT strategy

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Developing the most efficient set of maintenance services

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SLA formulation, KPI formulation for IT infrastructure development

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Service Desk setup, integration with IT infrastructure

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Regular monitoring and "identifying gaps"

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Handling requests,training, consulting

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Scheduled maintenance work

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Regular report on completed work

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Designing a new or upgrading IT infrastructure

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Individual recommendations for improving the IT infrastructure or developing an IT strategy

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Brief or deep audit of IT infrastructure and IT processes

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Supply, integration and commissioning of equipment and software

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Setting performance indicators and metrics for regular diagnostics

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Service Desk setup, integration with IT infrastructure

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Handling requests, training, consulting

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Regular monitoring monitoring and " identifying gaps"

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Launch of user support and IT infrastructure maintenance

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Scheduled maintenance work

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Regular report on completed work

They trust us

Etam

avatar René JIMENEZResponsable Retail IT Operations

MT global has been our reliable partner for more than three years. The maintenance of more than 30 stores in 6 regions has been debugged, dozens of new outlets have been opened according to European standards:
– debugged the work of video surveillance systems, audio broadcasting
– replaced network, telecommunications and peripheral equipment and software
– in the local office, the network infrastructure, IP-telephony was designed and introduced
– data processing speed increased, cyber attacks stopped
We would like to thank MT global for its comprehensive approach and turnkey execution of works in accordance with the SLA.

ABI Product

avatar Alexander Balabanov CIO

I would like to express my gratitude to MT global for the high quality of IT infrastructure services:
1. High-quality consulting on modernization of network infrastructure and implementation of Wi-Fi network of a large industrial holding
2. Professional service in the mode of "honest and real" 24x7
3. Flexibility in working with a "difficult" Client. I recommend MT global as a true Business Partner of any scale.

Datamine

avatar Kanaev Erenzen Director of the Representative Office in Russia

The main task was to create an ICT infrastructure. We were looking for reliable partners to build IT systems from scratch. MT global successfully:
       - organized workplaces
       - carried out control, replacement and delivery of PC, PU, software and consumables
       - carried out preventive work and communication with all contractors.
       We got an autonomous and functioning system, increased the speed of employee interaction. We are grateful to MT global for productive cooperation.

FGUP "Hotel" FSB of Russia

avatar Nikolai Sharaev General manager

MT global carried out a large-scale project for the digitalization of the enterprise and the complete reconstruction of the network and server infrastructure. As a result of cooperation with MT Global, the number of infrastructure downtime has been reduced to zero, the fault tolerance of the equipment has been increased, and the technology of virtualization and storage has been introduced. I would like to express my gratitude to MT global for its high expertise, professionalism, clear and structured approach to work, as well as 100% fulfillment of the SLA.

AO "RNITs"

avatar Orlov Namsa Borisovich General Manager

On behalf of JSC "Republican Navigation and Information Center" I express my gratitude to MT global for the quality work done. A continuously functioning Glonass infrastructure was built for the Republic of Kalmykia. All work was performed properly, in accordance with the requirements of the Ministry of Transport of the Russian Federation, and in record time. The infrastructure put into operation has been successfully functioning without failures to the present day.

MFC Torzhok

Sam Sebe Kuturie

avatar Krylov Artyom Director

We delegated to MT global issues of migration and optimization of server infrastructure and software, optimization of 1C operation. We are satisfied with the quality of work and the level of service: all tasks were solved structurally, taking into account the specifics of our company and with attention to detail. Thanks to MT global for the opportunity to focus on the creative component of our business and entrust the solution of technical issues to outsourced specialists.

Representation of FIDE (Switzerland) in Russian Federation

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We are grateful to MT global for active involvement in tasks and for an individual approach. For the smooth operation of representative offices in Russia, high-quality communication of employees is critical to us. MT global set up centralized telephony, provided support for more than 10 branches. The result is a continuously operating office IT infrastructure and prompt resolution of incidents in accordance with the SLA.

GEA

Le Creuset

avatar Sergey Pern CCO

For many years MT global has been replacing our IT department and ensuring the stable operation of the IT infrastructure. Colleagues prevent failures, promptly resolve requests, perform turnkey works, with high quality and on time: <br>
       - design, opening and standardization of outlets according to the requirements of the head office abroad <br>
       - opening of new offices <br>
       - outsourcing of IT infrastructure servicing of a retail network in six cities of the Russian Federation.

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